Privacy Policy

At Daisy & Dogs we are committed to protecting your privacy and handling your personal information responsibly. This policy explains what information we collect, how we use it, and how we keep it safe.

Information We Collect

When you contact us, book a service, or use our website, we may collect the following information:

• Name
• Email address
• Phone number
• Home address for pet sitting services
• Information about your pets and their care needs
• Booking details and dates
• Payment information processed through secure third party payment providers

We may also collect basic website usage information through cookies.

How We Use Your Information

We use your information to:

• Respond to enquiries
• Confirm and manage bookings
• Provide house sitting and pet care services
• Communicate with you about your booking
• Improve our services and website

We will only use your personal information for the purposes it was collected for.

Payment Information

Payments made through our website are processed by secure third party payment providers. Daisy & Dogs does not store or have access to full payment card details.

Sharing Your Information

We will never sell your personal information.

Your information may be shared only where necessary to deliver our services.

This may include:

• Trusted subcontracted pet sitters working on behalf of Daisy & Dogs
• Payment providers used to process bookings
• Our website platform provider, Wix

All sitters working with Daisy & Dogs are expected to treat client information confidentially.

Data Storage and Security

We take reasonable steps to ensure your personal information is stored securely and protected from unauthorised access.

Information may be stored through our website platform Wix, email systems, and booking systems used to manage our services.

Cookies

Our website may use cookies to improve user experience and analyse website traffic.

You can choose to disable cookies through your browser settings if you prefer.

Your Rights

Under UK data protection law, you have the right to:

• Request access to the personal information we hold about you
• Request corrections to inaccurate information
• Request that your personal data be deleted

If you would like to make a request regarding your personal data, please contact us.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Daisy & Dogs
Email: daisyanddogs@outlook.com